Our Satisfaction Guarantee
At Sunni Scenes, we are dedicated to your satisfaction and want you to feel confident in your purchase. That's why we offer a 30-day money back guarantee on all our products. If you're not completely satisfied with your order, we'll gladly refund your purchase price.
To request a refund, follow these steps:
- Contact our friendly customer support at email@example.com.
- Our dedicated team will assist you with the refund process.
- When returning the product, please ensure it is sent back to us with tracking for delivery verification. Return postage is your responsibility.
- The product must be in the original and unused condition with all tags still on.
- Once we have received your returned item Refunds will be processed through the original payment method and may take up to 5 business days to appear on your statement.
Please note the following:
- Refunds are not applicable for bundle purchases unless the full protocol has been completed.
- Refund requests must be made within 30 days of receiving your order.
- Shipping costs are excluded from refunds.
- These guidelines are in place to ensure your satisfaction and the quality of our products. Failure to comply with our policy may result in a non-refundable transaction.
Shop with confidence knowing that we prioritise your happiness and are committed to delivering exceptional products and service.