How do I check the status of my order?
SAME DAY SHIPPING ON ALL ORDERS
- Free Shipping Over $150
- $9.99 shipping under $150
- $10 USD
Allow 5 -20 days for US delivery
When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.
If you haven’t received your order within 14 days of receiving your shipping confirmation email, please contact us at sunniscenes.com with your name and order number, and we will look into it for you. PLEASE REMEMBER THAT DURING COVID-19 THERE HAS BEEN MAJOR DELAYS IN SHIPPING AUSTRALIA WIDE.
In the event that your order arrives damaged in any way, please email us as soon as possible at sunniscenes.com with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution. We thank you for understanding.